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Daily Activity Review
OK, so you have set the
systems in place for your sales staff. They have been told to make
regular sales calls, they know that they need 5 appointments booked per
day, they know to aim for 1 referrals per sale. Everything is in
place. Rest assured as you know that they are all doing their
jobs. Leave them to their own devices....
Membership sales are the most important aspect of your business.
Without members there is no business! So I would suggest that a
close eye needs to be kept on your sales team... everyday!!
In this months ClubMarketer we have a simple Daily Activity Review sheet
designed for you to keep a close watch on the activity of your sales
team..
This should be produced at the end of each day by sales manager or senior
membership consultant and placed in the general managers tray.
Alternatively the results should be emailed to you by 10am the following morning.
General Managers Daily Activity Review Sheet
Membership Consultant ______________
Site: _____________
Day: _____________
Date: _____________
Daily Statistics
|
Criteria |
Total |
Current |
Target |
|
Telephone Calls
Received |
4 |
|
|
|
Appts Booked From
Phone Calls Received |
2 |
50% |
80% |
|
Walk Ins Received |
3 |
|
|
|
Attempted Sales
Calls Made |
10 |
|
|
|
Completed Sales
Calls Made |
5 |
50% |
30% |
|
Appts Booked From
Completed Calls |
3 |
60% |
30% |
|
Appts that showed
today |
3 |
|
|
|
Appts booked in
diary for tomorrow |
1 |
|
|
|
Sales Made |
3 |
50% |
60% |
|
Referrals Received |
2 |
67% |
100% |
Comments
_________________________________________________________________________
_________________________________________________________________________
By ensuring that you track your sales staff activity on a daily basis
you can be sure that you will be well aware of any drop in activity or
alternatively areas that you need to do staff training on.
Increase your sales, maintain your retention rates... increase your
profits. |
